As you may know, RetargetApp creates a brand new Ad Account inside your Business Manager to run the retargeting campaign. Normally, this takes less than 30 seconds. However, sometimes you may reach Ad Account creation limit - in other words, Facebook may say that you already have enough Ad Accounts and that you cannot create another one inside your Business Managers.
This is absolutely not a problem - you use one of the two options below:
Option A: You can create a new Business Manager and connect it to the app.
Note: do not create an Ad Account inside the newly created Business Manager manually - the app will do it for you.
Option B: We can help you increase the Ad Account creation limit - all you need to do is send us a message with the following information:
- Company Name (please, make sure that your Business Manager is identical to your company name)
- The country in which the company is registered
- Headquarter Street
- Headquarter city
- Headquarter state
- Headquarter zip code
- Parent Company
Got questions or need help? Just click on the blue circle in the bottom right corner of the page and message us!