Your RetargetApp-powered campaign starts working the moment it’s approved by Facebook. However, it needs to take a certain time to study your website audience and behavior. This “learning phase” normally takes 7-10 days - while it continues, you may see little to no results and it’s absolutely normal.

To ensure the successful delivery of your ads, please, do not edit or pause your RetargetApp-powered campaign during the first 7-10 days after the campaign launch - otherwise, the learning phase may take even longer.

If it appears that RetargetApp dashboard doesn’t display any results for a longer period, please, be sure to check if you have at least 100 daily visitors and go through this quick troubleshooting guide

You can always contact Support by clicking on the green circle in the bottom right corner of the screen — we are happy to help.

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